Returns & Exchanges

At Mandy's Fish & Chips, we strive for perfection in every order, but if your meal is not up to our high standards, please contact us within 30 minutes of delivery or pickup for a resolution. Due to the perishable nature of our food, we offer immediate replacements or credits for any quality issues or order inaccuracies.

Return Process

• 1.
  Inspect Your Order

  Check your meal immediately upon receipt to ensure everything is hot, fresh, and exactly as you ordered it.

• 2.
  Contact the Shop

  Call our store directly within 30 minutes of receiving your food to report any missing items or quality concerns.

• 3.
  Provide Proof

  Please keep your receipt and be prepared to provide a photo of the food if you are requesting a refund for quality reasons.

• 4.
  Resolution

  We will either prepare a fresh replacement for immediate pickup/redelivery or process a refund to your original payment method.